YorkBit Ltd is a company registered in France (Company Ne 515233914) authorized to offer trading of Contracts of Difference (Cfd) on cryptocurrencies, commodities, stocks, currencies and indices.

ADDRESS OF HEADQUARTERS: Troyan 5600, District of Lovech, Municipality of Troyan, Ul. Dimitar lkonomov 56 BULGARIA

UK ADDRESS:  25 Canada Square, Canary Wharf, London, E14 5LB

PROCESS FOR THE TREATMENT OF COMPLAINTS We are required to put in place internal complaints procedures quickly and fairly. You can submit a complaint by letter or email. We will send you a written confirmation of your complaint as soon as possible after receipt.

COMMUNICATION WITH CUSTOMERS To contact YorkBit, customers must complete the form available on the “Contact Us” page (the “Request Form”). After submitting the Request Form, YorkBit the response will be emailed directly to the customer email address specified in the Request Form. Only emails received from each other’s domain are legitimate email communications from YorkBit. Any other emails claiming to be from YorkBit are deemed to be fraudulent.